Sign in and use your workspace

Open your workspace

1. Go to arcanapayments.com/admin/access. Signed-in users are routed to their permitted workspace; other users are directed to sign in.
2. Use the email assigned to your account. Follow the passkey prompts on an enrolled device.
3. On a new device, use the email-code setup path when offered, then complete the passkey step. An email code alone does not complete sign-in.
4. If access is missing or the wrong business appears, contact Arcana with the account email and business name.

Know the main areas

• Overview: recent payment activity and the current payment-setup status.
• Payments: your business's invoices and checkout records, with their current state.
• Customers: customer records associated with your business.
• Finances: available balance and payout reporting for accounts that support it.
• Settings: business and integration controls available to your role.
• Team: account access management where your role permits it.

Permissions and credentials

Available pages and actions depend on your role. A register-only user has a narrower workspace than a merchant account owner. Contact the account owner if a control is missing.

API keys belong on your server. Keep Sandbox and Live credentials separate. New keys may be shown only once; store them securely when generated. Replacing a key invalidates the previous key for that mode.