Get your business ready

Prepare your business overview

Email contact@arcanapayments.com with the business website, what you sell, registration country and approximate monthly processing volume. Explain your current payment problem and the methods customers need.

• Business and contact name, website and registration country
• Products or services, average order size and expected monthly volume
• Current checkout or commerce platform and existing payment arrangement
• Desired methods, settlement needs and any current processing interruptions

Review the setup with Arcana

Arcana reviews the business and proposed payment route before enabling live collection. High-risk positioning is not a guarantee of acceptance. The account review determines eligibility, methods and commercial terms.

Ask for the applicable processing rates, settlement arrangement, refund handling and any reserve or hold conditions. Do not assume a fee or settlement schedule from a demo. If verification documents are required, Arcana will identify the appropriate submission process.

Complete setup and testing

1. Receive access for the email assigned to your merchant account.
2. Check the business display name, branding, contact details and approved payment methods.
3. Connect the store or prepare your invoice and payment-link workflow.
4. Use Sandbox to test successful, failed and pending payment handling without real funds.
5. Review return pages, receipts, payment confirmation and fulfillment with your team.
6. Confirm that Live collection and the required methods are enabled before accepting real payments.

Keep the account current

Tell Arcana before making a material change to products, business ownership, fulfillment or expected processing volume. Your approved setup applies to the business reviewed during onboarding.